Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, and make use of personal information.
When accessing www.homeproca.com, Home Pro, Professional Home Improvement, Inc. (“Home Pro”) may collect certain information about you during your visit.
Information We Collect
Similar to other commercial websites, our website utilizes standard technologies such as cookies and server logs to collect information about how our site is used. This information may include the date and time of visits, pages viewed, time spent on the site, referring websites, and your IP address.
If you choose to provide information through our website forms, we may collect personal information such as your name, email address, phone number, and details related to your project or inquiry.
Use of Cookies
A cookie is a small text document that often includes an anonymous unique identifier. Websites use cookies to store information on your device. Your browser permits a website to access only the cookies it has sent to you.
IP Addresses
IP addresses are used by your computer when connected to the Internet. Your IP address is automatically collected by our web server as part of demographic and traffic data so that requested web pages can be delivered to you.
Email Communications
If you correspond with us via email, we may retain the content of your messages along with your email address and our responses. We provide the same protections for these communications as we do for information received online, by mail, or by telephone.
How We Use Your Information
We use personal information for purposes of administering our business activities, providing customer service, scheduling appointments, delivering services, and offering relevant products and services to our customers and prospective customers.
We do not obtain personally identifying information about you unless you choose to provide it. We do not sell or transfer your personal information to unaffiliated third parties without your consent, except when required by law.
If you provide your phone number and consent to receive SMS communications, we will use your number solely to send relevant service-related and promotional text messages as described below.
SMS Communications and Consent
If you provide your phone number and opt in through our website forms, you consent to receive SMS text messages from Home Pro, Professional Home Improvement, Inc. These messages may include appointment confirmations, project updates, service notifications, promotional offers, and company announcements.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We do not share, sell, rent, or disclose your mobile opt-in data or consent with third parties for their marketing purposes.
Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our email lists to third parties. We will not provide your personal information to any third party unless required to do so by law.
CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all emails sent from our organization clearly state who the email is from and include instructions on how to unsubscribe from future communications.
Choice / Opt-Out
You may opt out of receiving email communications at any time by using the unsubscribe link included in our emails.
You may also opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.
Use of External Links
Our website may contain links to external websites. We are not responsible for the accuracy or content of those external sites.
Security
We take appropriate measures to protect your personal information. Some information transmitted through our website may be secured using Secure Sockets Layer (SSL) technology. However, email is not recognized as a secure method of communication, and you send information via email at your own risk.
For site security purposes, we may monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.
Policy Changes
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy, you may contact us at:
Home Pro, Professional Home Improvement, Inc.
Sunnyvale, CA